Important Information
Latest Information
Joolz Strollers
Joolz Day+ style it yourself
Joolz Aer cot
- What makes the Joolz Aer Bassinet different from the other Joolz bassinets?
- Can I buy the Joolz Aer Bassinet in a set with an additional discount?
- Can I get the Joolz Aer Bassinet in Fantastic red to match my Joolz Aer?
- From what materials is the Joolz Aer Bassinet made of?
- Where can I find the washing instructions' label on the Joolz Aer Bassinet?
- Can I wash the mattress of the Joolz Aer Bassinett?
Joolz Hub+
- Can I expand the Joolz Hub+ with a second seat or cot?
- Can I fold the Joolz Hub+ when the seat is installed?
- Does the Hub+ bumper bar fit with Joolz Hub?
- Does the parasol fit the Hub+?
- How can I clean the fabric of my Joolz Hub+?
- How do I attach the cocoon to the Joolz Hub+?
Joolz Day+
- Are batteries for the lights on my Joolz Day+ included?
- How do I (re)place the batteries for the lights on my Joolz Day+?
- Which batteries do I need for the lights on my Joolz Day+?
- Where can I find the Joolz Day+ demo videos?
- Which accessories are available for the Joolz Day+?
- When can I start using the Joolz Day+ seat, instead of the cot?
Joolz Aer
- Where can I find the Joolz Aer demo videos?
- On my Joolz Aer lightweight stroller a maximum weight capacity of 40 lbs is mentioned, while Joolz communicates 50 lbs. Which information is correct?
- What is the height of the Joolz Aer push bar?
- Is Life Time warranty available for the Joolz Aer?
- Where can I find the serial number of the Joolz Aer?
- What are the measurements of the Joolz Aer seat?
Joolz Hub
- I have a Joolz Hub with footboard, is it still safe to use my footboard?
- Is the Joolz Hub carry cot suitable for overnight sleeping?
- Is the fabric of the Joolz Hub waterproof?
- Where can I find the Joolz Hub demo video's?
- Can I fold the Joolz Hub when the seat is installed?
- Is Life Time warranty available for the Joolz Hub?
Joolz Day³
- How do I assemble the Joolz Day³?
- Where can I find the Joolz Day³ demo video's?
- Can I fold the Joolz Day³ when the seat is installed?
- Is Life Time warranty available for the Joolz Day³?
- Can I expand the Joolz Day³ with a second seat or bassinet?
- Which car seats are compatible with the Joolz Day³?
Joolz car seat
Joolz x Maxi Cosi
- Can the the Joolz x Maxi-Cosi® car seat be rotated?
- Is the Joolz x Maxi-Cosi® car seat compatible with the rotating Maxi-Cosi FamilyFix 360 base?
- I need a spare part for my Joolz x Maxi-Cosi® car seat, how do I order this?
- Can I order accessories for the Joolz x Maxi-Cosi® car seat?
- When do the batteries need to be replaced of the FamilyFix3 base?
- Are there batteries included in the FamilyFix3 base box?
Accessories
Joolz seat liner
Joolz footboard
Joolz Essentials
Service, Warranty and Registration
Registration
Warranty
- ★ Are accessories covered by life time warranty?
- ★ When does the lifetime warranty apply?
- For which Joolz stroller models is life time warranty available?
- Something's wrong with my Joolz stroller or accessory, what should I do now?
- When is the warranty not applicable?
- Where can I find the warranty card?