Important Information

Important

• Safety measures Coronavirus (COVID-19) - Joolz

Joolz Strollers

Joolz Aer

• On my Joolz Aer lightweight stroller a maximum weight capacity of 40 lbs is mentioned, while Joolz communicates 50 lbs. Which information is correct?
• What is the height of the Joolz Aer push bar?
• Is Life Time warranty available for the Joolz Aer?
• Where can I find the serial number of the Joolz Aer?
• What are the measurements of the Joolz Aer seat?
• How much can I transport in the shopping basket of the Joolz Aer?

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Joolz Hub

• Is the Joolz Hub carry cot suitable for overnight sleeping?
• Is the fabric of the Joolz Hub waterproof?
• Where can I find the Joolz Hub demo video's?
• Can I fold the Joolz Hub when the seat is installed?
• Is Life Time warranty available for the Joolz Hub?
• Which car seats are compatible with the Joolz Hub?

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Joolz Geo² stroller

General

• What will be delivered with Joolz Geo² Mono?
• What will be delivered with Joolz Geo² Duo?
• What is the different between the collections?
• In what colors is the Joolz Geo² available?
• Where can I go if I have a service request?
• Where can I find my Joolz Geo² serial number?

Functionality

• Is the handlebar adjustable?
• Can you reverse the handlebar to the other side of the chassis in order to have the large wheels at the front?
• What is the extra flap in the sunhood and at the apron for?

Bassinet

• Is it possible to use the bassinet as a car seat?
• Is it possible to make use of the bassinet separately?
• Is the bassinet reversible on the chassis?
• Is the mattress of the bassinet anti-allergenic?

Seat

• Till which age does the child fit in the lower seat?
• Is the lower seat smaller than the upper seat?
• From what age can my child sit comfortably and safely in the seat of Joolz Geo² stroller?

Wheels

• Why is the ability to lock the front wheels of the stroller an advantage?
• Does the Geo² have All Terrain wheels?
• Is it possible to get a flat rear wheel tire?

Measurements

• What are the measurements of the Joolz Geo² chassis folded without wheels?
• What are the measurements of the lower bassinet?
• What are the measurements of the Joolz Geo² chassis folded with wheels?
• What are the measurements of the Joolz Geo² chassis folded with the upper seat and lower seat / XXL basket including wheels?
• What are the measurements of the upper bassinet?

Warranty

• How long is the warranty period?
• When is the warranty not applicable?
• Where can I find the warranty card?

Maintenance

• Why shouldn’t I drive in seawater with my Joolz stroller?
• How can I clean the fabric of the Joolz Geo²?
• Is it necessary to maintain the wheels and metals of the Joolz Geo² stroller?

Joolz Geo² accessories

General

• Does the Traveller protect my Joolz from scratches?
• Does the bassinet fit in the Joolz Traveller?
• What kind of accessories are available for the Joolz Geo² stroller?
• What kind of car seat fits on the Joolz Geo²?

How to's

• How do I remove the adapters from my car seat?
• How do I attach the summer seat?
• How do I attach the lower rain cover on the Joolz Geo²?
• How do I attach the umbrella on the Joolz Geo²?
• How do I attach the lower Joolz mosquito net on the Joolz Geo²?
• How do I attach the cup holder on the Joolz Geo²?

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